Terms & Conditions

1Introduction

Welcome to jiliwi. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and jiliwi ("jiliwi", "we", "us", "our"), the operator of the online gaming platform accessible at jiliwi.net and its associated mobile-optimized interfaces.

By accessing, registering on, or using any part of the jiliwi platform — including but not limited to the casino games, bingo rooms, slot machines, sports betting features, and account management tools — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree with any part of these Terms, you must immediately cease using the jiliwi platform and close your account if one has been created.

2Eligibility

To register and maintain an account on jiliwi, you must satisfy all of the following eligibility requirements at all times:

1. Age: You must be at least twenty-one (21) years of age. This is the minimum legal age for casino-style gambling in the Philippines as prescribed under applicable Philippine law and PAGCOR regulations. jiliwi strictly enforces this requirement and reserves the right to request government-issued identification at any time to verify your age.
2. Jurisdiction: You must be physically located within the Philippines at the time of registration and during gameplay. Access to jiliwi from jurisdictions where online gambling is prohibited is not permitted.
3. Legal Capacity: You must have full legal capacity to enter into a binding agreement. Persons who have been declared legally incapacitated by a court of competent jurisdiction are not eligible to register.
4. Single Account: Each individual may hold only one (1) active jiliwi account. The creation of multiple accounts by the same individual is strictly prohibited and will result in immediate account suspension and forfeiture of any balances held in duplicate accounts.
5. Not Self-Excluded: You must not be subject to a self-exclusion order, whether voluntary or imposed, on any licensed gaming platform in the Philippines.
6. Not a jiliwi Employee: Current employees, contractors, directors, and their immediate family members are not eligible to hold player accounts on jiliwi.

3Account Registration & Security

When registering for a jiliwi account, you agree to provide accurate, current, and complete information as prompted by the registration form. You further agree to maintain and promptly update your account information to keep it accurate, current, and complete at all times.

3.1 Account Credentials. You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. jiliwi will not be liable for any loss or damage arising from your failure to protect your account credentials.

3.2 Unauthorized Access. You must notify jiliwi immediately upon becoming aware of any unauthorized use of your account or any other breach of security. jiliwi reserves the right to suspend any account where unauthorized access is suspected, pending investigation.

3.3 Account Accuracy. All information provided during registration must be truthful and accurate. The use of false names, fictitious identities, or another person's identity is strictly prohibited and constitutes grounds for immediate account termination and referral to relevant authorities.

3.4 One Account Per Person. Each natural person is permitted to hold only one registered account on jiliwi. If jiliwi determines that a user holds multiple accounts, all accounts may be suspended, balances may be forfeited, and the user may be permanently banned from the platform.

4Deposits & Withdrawals

jiliwi supports the following payment methods for Filipino players, in compliance with applicable Philippine payment regulations:

• E-Wallets: GCash, PayMaya / Maya
• Bank Transfer: BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card: Philippine-issued debit cards linked to eligible bank accounts

4.1 Minimum Deposit. The minimum deposit amount is ₱50. Minimum and maximum limits for specific payment methods may vary and are displayed at the point of transaction.

4.2 Withdrawal Processing. Withdrawal requests are processed subject to completion of KYC verification. GCash withdrawals are typically processed within minutes during business hours. Bank transfer withdrawals may take one (1) to three (3) business days depending on the receiving bank.

4.3 Withdrawal Conditions. jiliwi reserves the right to require that a deposit be wagered at least once before a withdrawal is processed. Specific wagering requirements applicable to bonus funds are detailed in Section 5.

4.4 Anti-Money Laundering. jiliwi complies with the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended). All transactions are monitored for suspicious activity. jiliwi reserves the right to report suspicious transactions to the Anti-Money Laundering Council (AMLC) as required by law.

5Bonuses & Promotions

jiliwi may offer bonuses, free bets, cashback offers, and other promotional incentives to eligible players from time to time. All bonuses are subject to the following general conditions, as well as any specific terms communicated at the time the bonus is offered:

• Bonuses are available to verified players aged 21 and above only.
• Each bonus offer may only be claimed once per player, per household, and per device, unless otherwise stated.
• Bonus funds are subject to wagering requirements as specified in the individual promotion terms. Standard wagering requirements range from 10x to 30x the bonus amount unless otherwise stated.
• Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly permitted.
• jiliwi reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Any attempt to abuse bonus offers — including but not limited to the use of multiple accounts, collusion, or systematic exploitation of promotional terms — will result in forfeiture of the bonus and any winnings derived from it, and may result in account suspension.

6Gameplay Rules

All games available on jiliwi — including live casino tables, slot machines, bingo rooms, Fortune Bingo, and Multi Bet sports — are governed by individual game rules displayed within each game interface. In the event of any conflict between individual game rules and these Terms, these Terms shall prevail.

6.1 Random Number Generation. All non-live games on jiliwi use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. RNG systems are independently tested and certified by recognized testing laboratories.

6.2 Live Dealer Games. Live dealer games are streamed in real time. Results are determined by physical game equipment (cards, roulette wheels, etc.) operated by trained dealers. jiliwi is not responsible for interruptions to live game streams caused by network issues on the player's end.

6.3 Bet Acceptance. jiliwi reserves the right to refuse, limit, or void any bet at its sole discretion, including bets placed in error, bets placed after an event has concluded, or bets that appear to exploit a system error or pricing mistake.

6.4 Malfunctions. In the event of a technical malfunction during gameplay, the affected round or bet may be declared void and any stakes returned to the player's account. jiliwi's decision in such matters is final.

6.5 Sports Betting. Multi Bet sports wagers are subject to the specific rules of each sport and event. Odds are subject to change until a bet is confirmed. jiliwi reserves the right to suspend betting markets at any time.

7Prohibited Conduct

The following conduct is strictly prohibited on the jiliwi platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where applicable:

• Registering or attempting to register if you are under 21 years of age.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform in a manner not intended for human players.
• Engaging in collusion with other players to gain an unfair advantage in any game.
• Exploiting software bugs, glitches, or errors for financial gain. Any winnings obtained through exploitation of errors are void and will be reclaimed.
• Engaging in money laundering, fraud, or any other illegal financial activity through the platform.
• Attempting to reverse-engineer, decompile, or tamper with any part of the jiliwi platform.
• Harassing, threatening, or abusing jiliwi staff or other players through any communication channel.
• Accessing the platform from a jurisdiction where online gambling is prohibited by law.
• Allowing or facilitating access to your account by any third party, including family members.

8Responsible Gaming

jiliwi is committed to promoting responsible gaming practices. We believe that gambling should remain a form of entertainment and never become a source of financial or personal harm. The following responsible gaming tools are available to all registered players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period.
• Session Time Reminders: Configure alerts that notify you when you have been playing for a specified duration.
• Reality Checks: Periodic on-screen notifications displaying your net gaming activity during a session.
• Cooling-Off Period: Temporarily suspend your account for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the jiliwi platform. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

jiliwi strictly enforces the 21+ age requirement. Underage gambling is illegal under Philippine law. Any account found to be held by a person under 21 years of age will be immediately closed and all funds will be handled in accordance with applicable regulations.

9Intellectual Property

All content on the jiliwi platform — including but not limited to the jiliwi name and logo, website design, graphics, text, software, game interfaces, audio, and video — is the exclusive property of jiliwi or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jiliwi platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any jiliwi content without prior written consent.
• Modify, adapt, translate, or create derivative works based on jiliwi content.
• Use jiliwi's trademarks, logos, or brand elements in any manner not expressly authorized.
• Frame or mirror any part of the jiliwi platform on any other website or application.

Any unauthorized use of jiliwi's intellectual property may result in legal action. All rights not expressly granted herein are reserved by jiliwi.

10Limitation of Liability

To the fullest extent permitted by applicable Philippine law, jiliwi and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:

• Loss of winnings due to technical malfunctions, network interruptions, or server downtime.
• Unauthorized access to your account resulting from your failure to maintain the security of your credentials.
• Decisions made by you based on information displayed on the platform.
• Any interruption, suspension, or termination of the platform or any game.

jiliwi's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the platform shall not exceed the total amount deposited by you into your jiliwi account in the thirty (30) days preceding the event giving rise to the claim.

11Privacy & Data Protection

jiliwi collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The collection and use of your personal information is governed by jiliwi's Privacy Policy, which forms an integral part of these Terms.

By registering on jiliwi, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account management, KYC verification, fraud prevention, regulatory compliance, and the delivery of personalized gaming experiences.

jiliwi will not sell your personal data to third parties. Data may be shared with regulatory authorities, payment processors, and licensed game providers as necessary to operate the platform and comply with legal obligations.

12Account Termination & Suspension

jiliwi reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within the required timeframe.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Provision of false or misleading information during registration or at any subsequent time.
• Conduct that jiliwi reasonably believes poses a risk to the integrity of the platform or other players.
• Receipt of a self-exclusion request from the account holder.
• Regulatory requirement or instruction from a competent authority.

Upon termination of your account for cause, jiliwi reserves the right to forfeit any bonus balances and, where fraud or illegal activity is established, any real-money balances. Where an account is closed at the player's request without cause, any verified real-money balance will be returned to the player via their registered payment method after applicable checks are completed.

You may request closure of your jiliwi account at any time by contacting our customer support team. Account closure requests are processed within two (2) business days.

13Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

13.1 Informal Resolution. In the event of a dispute, you agree to first contact jiliwi's customer support team to seek an informal resolution. jiliwi will endeavor to resolve all disputes within fourteen (14) business days of receiving a formal written complaint.

13.2 Formal Dispute. If a dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the appropriate courts of the Philippines. You irrevocably consent to the personal jurisdiction of such courts for this purpose.

13.3 Regulatory Complaints. Nothing in these Terms prevents you from lodging a complaint with the Philippine Amusement and Gaming Corporation (PAGCOR) or any other competent regulatory authority in the Philippines.

14Amendments to These Terms

jiliwi reserves the right to amend, update, or replace these Terms at any time. When material changes are made, jiliwi will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect, where practicable.

Your continued use of the jiliwi platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the platform and may request account closure as described in Section 12.

15Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the jiliwi support team through the following channel:

For responsible gaming support and self-exclusion requests, please visit our dedicated Responsible Gaming page. For information on how we handle your personal data, please review our Privacy Policy.